Multi-channel support to assist with full life-cycle processing of policies and claims. We invest in nurturing industry expertise in-house, freeing you of the burden of recruiting, training, and retaining new service staff.
Dedicated Customer Service Team
We dedicate teams of people for each client. This approach facilitates product depth, and process technology fluidity.
Policy Administration
Our P&C certified professionals assist with new business issuance, endorsements, renewals, cancellations, and reinstatements.
Omnichannel Rate and Quote Support
Email, phone, and live chat support to assist agents with policy administration and issuance.
eFFicient Service Connect
We invest in nurturing industry expertise in-house freeing you of the burden of recruiting, training, and retaining new service staff.
Service Connect
WaterStreet staff are on-shore and P&C certified through The Institutes. We support your agents with live chat and email questions to advance business processing
Primary Support Chat
WaterStreet can offer primary Chat support to complement your Customer Service / Call Center solving or escalating your policy issues
After Hours & Gap Support
WaterStreet staff can help provide after-hours, lunch, and ad-hoc support to supplement your existing
Call Center operations
WaterStreet’s Unparalleled
Business Value
Reduce Administrative Burden
Mitigate talent and skill set gaps, as well as capacity constraints, by utilizing our onsite call center.
Cost Savings
Reduce the need to take on overhead and additional staffing to grow and scale your business.
Industry Expertise
Our onshore P&C licensed staff is led by a team of former P&C executives with decades of experience in P&C product, policies, claims, customer service, and technology.
Unparalleled Service
A proven track record of collaborating with clients and partners to deliver an unforgettable customer experience.
Want to see our
products in action?
Schedule a demo today by calling us at 406.333.1989 or filling out the form via the following link.
”Perfect example of great customer service between client and agent and agent to insurance company! This is exactly how this situation should work.
Mark T. McNanyLUTCF, CISR | Standard Mortgage Insurance
Want to see our
products in action?
Schedule a demo today by calling us at 406.333.1989 or filling out the form via the following link.
”Perfect example of great customer service between client and agent and agent to insurance company! This is exactly how this situation should work.
Mark T. McNanyLUTCF, CISR | Standard Mortgage Insurance
